Arkansas Long Term Care Administrator Practice Exam

If the main AC unit breaks down, what is the first action you should take?

1. Notify residents immediately

2. Contact the OLTC

3. Attempt to repair it yourself

4. Wait for it to return to functionality

The correct answer is: Contact the OLTC

The best course of action when the main AC unit breaks down is to contact the OLTC (Office of Long-Term Care). This step is crucial because the OLTC provides oversight and support to long-term care facilities, and they can offer guidance on how to handle the situation in accordance with regulations and standards. It is important to involve them promptly to ensure compliance with health and safety codes, especially in a long-term care setting where the comfort and well-being of residents are paramount. Moreover, involving the OLTC allows for an organized response, which may include finding an appropriate service technician or determining if temporary measures need to be put in place while waiting for repairs. Other options, while they may seem action-oriented, do not effectively address the need for a systematic response to such a critical issue. Notifying residents immediately could create unnecessary alarm without a clear plan in place. Attempting to repair the unit yourself may lead to safety risks, further damage, or liability concerns. Waiting for the unit to return to functionality fails to address the immediate discomfort and potential health risks posed to residents without professional oversight. Thus, contacting the OLTC is the most responsible and effective first action to take.