Arkansas Long Term Care Administrator Practice Exam

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Can a nurse take a physician's orders over the phone?

  1. Yes, but it must be documented

  2. No, it must be in person

  3. Yes, if verbal confirmation is provided

  4. No, unless it is an emergency

The correct answer is: Yes, but it must be documented

A nurse can indeed take a physician's orders over the phone, and it is essential that these orders are documented to ensure proper communication, accuracy, and accountability in patient care. Documentation serves as a legal record of the instructions given, which is crucial for maintaining the quality and continuity of care for the patient. Taking phone orders is a common practice in healthcare settings, especially when immediate decisions about patient care need to be made and the physician is not physically present. However, to prevent misunderstandings or errors, it is necessary to record the exact details of the order in the patient's chart. This not only protects the patient by ensuring that the orders are followed correctly but also protects the nurse and physician by providing a clear and traceable communication record. While the other options may suggest different scenarios regarding phone orders, documenting the orders remains a critical step in the process to ensure safety and compliance with nursing protocols.